There are plenty of ways to make your Facebook messenger bots for business stand out from the rest. You can increase your customers’ satisfaction, lower your advertising costs, and surface relevant knowledge base articles.
Reduce advertising costs
Facebook Messenger bots can be an awesome tool for businesses. You can use them to gather information from your potential customers, provide them with offers and deals, and even send them messages about your business. The best part is that you can reduce your advertising costs.
For one thing, you don’t have to buy likes. Instead, you can pay to have your messaging message appear on people’s inboxes. This is a more reliable way to collect data than directing people to your website.
There are numerous ways to build your own Facebook bot. The best way is to use a tool such as Botsify. With its plugin integrations and AI centric bot technology, it’s ideal for a variety of business needs.
The bot itself can be as simple as a widget you can add to your page. However, if you’re interested in a full blown chatbot marketing plan, you can use a product such as MobileMonkey. It can help you create a chatbot, deploy it, and measure its performance.
Increase customer satisfaction
Facebook Messenger bots for business are becoming a hot topic in marketing. They are easy to create and use, and they offer several benefits. These include the ability to increase customer satisfaction, generate more leads, and improve conversion rates.
Chatbots for businesses are also a good way to streamline some of the time-consuming, labor-intensive tasks that you may otherwise need to hire someone to handle. You can have a bot respond to customer questions and queries, provide advice, and offer information about your products and services. If you are using an automated chatbot for Facebook messenger, you can also collect customer feedback through surveys and polls.
A bot can also send automatic responses at any time. It can be customized to your needs and can even provide updates about your wait times, contact information, and pricing. By automating some of your business operations, you can free up more time to focus on the things that matter most to your business.
Surface relevant knowledge base articles
One of the most daunting tasks is figuring out how to prioritize the task of updating your knowledge base aka KB. The best approach is to break up the task into small manageable pieces. A KB is a goldmine of valuable information that can be leveraged to your advantage. Managing a large knowledge base is no easy feat, as it contains information of all kinds, from customer support to technical support to training material. To ensure that your knowledge base is a top notch resource for both internal and external users, it is important to maintain a rigorous knowledge base churning out the latest and greatest.
This is where Intercom comes in. As one of the leading providers of a comprehensive suite of enterprise chat, messaging and voice solutions for the enterprise, Intercom has the tools to help you eke out the best of both worlds. From a nimble and flexible messenger bot to a seamless voice integration, Intercom can deliver on the promise of improving customer engagement and reducing customer churn.
Ensure you get the most out of them
If you want to use a Facebook Messenger bot for your business, there are a few things you should know. It’s important to ensure that your bot is useful to your customers, and that it provides a seamless transition from a bot to a human. You can also make it more authentic by using GIFs or images.
If you’re not sure how to create a chatbot, you can start with one of the many tools available. Some companies such as ManyChat offer free plans, while others such as Chatfuel offer more expensive options. These tools can help you create a Messenger bot that fits your company’s needs.
You can also use Messenger’s visual gallery feature to show a range of parts of your bot. Make sure to keep the information brief, so users can understand what you’re talking about. Also, add text breaks to break up long blocks of text. Text breaks should be about two seconds, just like a normal conversation.